Home security isn’t always about criminals; it can also be other emergencies like fire or heart attack. However, it takes a specialized service to deal with more than just a break in. Either way, the ability to contact emergency services is an essential part of every security system. An alarm that makes a lot of noise may scare burglars off, or it may be ignored. Calling the homeowner is nice, but he or she is most likely ill equipped to deal with criminals. Police officers cannot be ignored and are trained to deal with the situation. SimpliSafe is appealing to those in search of home security because of the low monthly monitoring fees. People are also drawn to SimpliSafe because of the DIY installation – they can install it on their own time wherever they want. However, customer service may not be able to help if you run into issues. Many negative reviews about SimpliSafe’s equipment motion sensor lead us to believe the low monitoring costs are not worth it. Additionally, customers will pay a lot up front to buy sensors and other equipment that get a lot of negative reviews.